In an era of increasing regulatory scrutiny and financial crime, robust Know Your Customer (KYC) controls are not just a requirement—they are a strategic imperative. The Institute of Zimbabwe is proud to present the Customer Due Diligence (CDD) Workshop 2025, a comprehensive three-day training program designed to equip professionals with the practical skills and knowledge needed to navigate the complexities of CDD and mitigate reputational, operational, and financial risks.

 

Why Attend This Workshop?

This is the only professional qualification of its kind focused on practical Customer Due Diligence. Whether you are onboarding new clients, managing ongoing relationships, or developing compliance frameworks, this workshop will provide you with actionable insights and proven methodologies to:

• Implement effective KYC and CDD processes

• Identify and verify customers with confidence

• Understand and uncover beneficial ownership structures

• Apply a risk-based approach to due diligence

• Navigate enhanced due diligence for high-risk scenarios

• Utilize customer screening tools and techniques

• Stay ahead of evolving regulatory requirements

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Key Learning Modules

The workshop is structured into intensive, focused modules:

1. Outcomes and Success Criteria of KYC

   • The KYC process, risk-based approach, and creating a structured KYC file.

2. Identification and Verification (ID&V)

   • Mastering customer identification, verification sources, and the ID&V Matrix.

3. Understanding the Customer

   • Profiling private individuals and entities, assessing business nature, and industry risk.

4. Understanding the Relationship

   • Analyzing the customer’s role, source of funds/wealth, and correspondent banking risks.

5. Beneficial Ownership

   • Unwrapping complex ownership structures, from companies and trusts to funds and SPVs.

6. Understanding the Control Structure of the Entity

   • Identifying controllers and assessing control points beyond simple ownership.

7. Customer Screening

   • Implementing effective sanctions, PEP, and adverse media screening; managing true/false positives.

8. Enhanced Due Diligence (EDD) & Risk Acceptance

   • Applying EDD measures, risk mitigation strategies, and documenting risk ownership.

9. Core KYC Frameworks & The Risk-Based Approach

   • Building an effective KYC infrastructure and understanding industry-wide utilities.

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Who Should Attend?

This workshop is essential for a wide range of professionals engaged in compliance, risk management, and financial oversight, including:

• KYC Analysts, AML Officers, and MLROs (New & Deputy)

• Internal and External Auditors

• Board Members, CEOs, and Finance Managers

• Legal Practitioners, Attorneys, and Prosecutors

• Law Enforcement and Private Investigators

• Corporate Secretaries, HR, and IT Managers

• Professionals from Regulatory Authorities

• Anyone aspiring to build a career in Anti-Money Laundering (AML)

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Workshop Packages

Choose the package that best suits your needs:

OPTION 1: WITH ACCOMMODATION

• Non-Members: USD $1,450.00

• Members: USD $1,250.00 Includes: Conferencing, Accommodation, All Teas, Lunches, Refreshments, and a Certificate of Participation.

OPTION 2: WITHOUT ACCOMMODATION

• Non-Members: USD $500.00

• Members: USD $400.00 Includes: Conferencing, All Teas, Lunches, Refreshments, and a Certificate of Participation.

📞 Contact Us 

• Cell: +263 773 237 914 / +263 772 675 810

• Email: admin@ddi.co.zw

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Don’t Miss This Opportunity

In the fight against financial crime, knowledge is your most powerful weapon. Enhance your skills, network with peers, and gain a recognized qualification in practical Customer Due Diligence.

Register now and fortify your organization’s first line of defense!